Process Quick Scan 

ENGAGE consultants offer a pragmatic and effective Process Quick Scan, resulting in AS IS and TO BE process maps for as many as 4 processes.

Workings

• Making an inventory with the process owner or process manager

-    Workshop 1: ½ day

• ENGAGE consultants explains the method for mapping the process
• All roles involved in the execution of the process participate; maximum around 10 in the single workshop
• Using ENGAGE Modeler, a beamer and a white background: Interactive mapping of the process, the AS IS situation;
• Complete process map and process structure, sub processes, linked processes;
• Role per process activity;
• Parameters like: lead time, processing time, costs, etc. per process step and for the whole process;
• Descriptions, notes, documents, activity types, input, output for each process step;
• Calculation of process KPI’s.
• Individual interview with each participant for gathering personal insights.

-    Workshop 2: ½ day

• Finetuning the AS IS process map. Adding missing relevant data to the process map.

-    Workshop 3: ½ day

• Explanation of several basic concepts of process improvement;
• Making an inventory of potential low hanging fruit;
• Redesign of the AS IS to reach a TO BE process map;
• And/or: new design of a new process map starting from zero.

• Reporting

Set up

• Time commitment by Engage! consultant: 5 working days in total; 10 half-days
• Throughput time: within 10 calendar days
• Pending on the size and structure of the customer organization, the Quick Scan can cover 1 large process or up to 4 smaller processes.

Results

• Team empowerment: team experiences power of interactive process discussion and process redesign effort;
• First experience in process improvement;
• Basis for starting larger process improvement activities;
• Clear AS IS situation with consensus;
• Draft TO BE situation with consensus.

The ENGAGE Process Quick Scan can also be used as a starting point for designing information systems.