LEAN for Banks and Insurance Companies
Many financial services companies implement LEAN programs to improve service levels while reducing organizational costs.
The special LEAN module of ENGAGE Modeler is applauded by the in-house consulting teams of these companies. The ability to highlight “value-added” versus “non-value-added” or “company-value-added” is often used to highlight the minimum required steps. ENGAGE Modeler automatically finds the critical path of processes. With ENGAGE Modeler the cycle of mapping processes, studying alternatives, reaching consensus and communicating TO-BE situations to the company is shortened from weeks to just days. This appears to be of critical value for the continuous improvement efforts of these companies.
ENGAGE is rapidly growing in the financial services industry in The Netherlands. Several leading insurance companies have recently become customers. Please contact us for a references/best practices.